Chogori provides comprehensive pre-sales and after-sales technical support throughout the entire project lifecycle. We offer remote technical assistance via phone calls, video conferences, and other online channels. For large-scale projects or complex technical issues, professional engineers can be arranged for on-site support. 

Customers can contact us through multiple channels, including our website and technical support hotline, to receive timely assistance and effective solutions.

Chogori connectors are available with a range of IP protection ratings to suit different operating environments.

Common waterproof ratings include IPX5, IPX6, and IPX7, providing protection against water jets and temporary immersion. For combined water and dust protection, available ratings include IP65, IP66, IP67, IP68, and IP69K, making them suitable for demanding environments such as outdoor industrial applications, vehicles, high-humidity and dusty conditions, and high-pressure cleaning.

Customers can select the appropriate IP-rated connector based on their specific application and environmental requirements.

Most Chogori products are fully compliant with the EU RoHS and REACH environmental requirements. We have established a comprehensive environmental compliance system covering raw material selection, production process control, and finished-product testing to ensure that restricted hazardous substances are properly controlled.

Compliance may vary depending on the product series and specific version. If you require compliance documentation or detailed test reports for a specific product, please contact our sales team for official documentation.

Chogori offers multiple proven connector series designed for combined power and signal transmission, including:

100A – Banga100
90A – Bourbon80
80A – LD80
60A – Mate60
50A – KR Series
40A – Large Series
20A – Middle Series
Dream Series
Coral Series

These connectors can simultaneously handle power delivery and signal transmission, helping reduce installation space and simplify system integration. They are widely used in applications such as electric two-wheelers, industrial automation, smart devices, battery systems, and other applications where both space efficiency and cost optimization are important.

Yes. We offer comprehensive customization services to meet the diverse application requirements of our customers.

Our customization capabilities include, but are not limited to, specialized cable-end processing such as crimping, soldering, and overmolding, as well as custom development of entirely new connector products, including structural design, appearance, performance specifications, and tooling.

If a customer’s project requires relevant industry certifications, such as UL or CE, we can assist with the certification application process based on the project requirements. For projects without mandatory certification requirements, Chogori can provide comprehensive internal test reports covering key indicators such as electrical performance, mechanical strength, and environmental reliability, helping ensure that the product meets predefined technical specifications and application standards.